Wednesday, May 6, 2020
Feral Information Systems Development â⬠Free Samples to Students
Question: Discuss about the Feral Information Systems Development. Answer: Introduction In the modern era, effective information systems are crucial to the growth and success of the business enterprise. In simpler terms, the information system can be defined as the process which carries out processing and analysis of data(Urquhart Fernandez 2013). The key benefit of using information system within an organization is that it supports in carrying out business activities and operations more efficiently. The use of information system also assists companies in extracting more reliable and accurate data(Hsu et al. 2014). In addition to this, these systems also play a vital role in the globalization of businesses by eliminating the cultural gap between nations. However, it can be critically argued that lack of job security and increasing unemployment are the two major drawbacks associated with the use of information system within a business enterprise. The present study is based on Unilever which is a global consumer goods company headquartered at Netherland. This report outlines the core business areas and key stakeholders of Unilever. On the other side of this, the current information system (IS) strategy of Unilever along with its current its infrastructure is also highlighted in this study. The report also outlines some changes linked with the IS strategy for the long-term growth and sustainability of Unilever. Unilever is considered as one of the leading and most renowned consumer goods company which deals with a diversified product range. At present, the selected business organization owns more than 400 brands and deals in products linked with cleaning agents, food, beverages and personal care. Unilever is also considered the oldest multinational corporation which is operating in more than 170 countries of the world. The overall operations of Unilever are classified into four different categories which are home care, refreshments, foods and personal care(Soomro, Shah Ahmed 2016). The business has always focused on delivering high-quality products and services to attain the high degree of satisfaction among its customers. Unilever now also emphasize on areas such as sustainability and all its business operations are directed towards the accomplishment of the same. The long-term objectives of Unilever are carrying out active management of the portfolio and developing as a very prestigious business. On the other side of this, the business operations and activities of Unilever also focus on carrying out innovations in products and services to maintain the interest of customers(Hawn Ioannou 2016). The strategic plan of Unilever includes areas such as investment in digital marketing, exploring the emerging markets of the world and operating with the pool of skilled and talented personnels. Innovations and development of new market are the two principal strategies which have been employed by Unilever to gain competitive advantage over other market players. On the other side of this, the organization also focuses on carrying out continuous improvements in its processes and strategies to reduce the overall cost of operations. Stakeholders can be defined as the parties and people who are influenced by the practices and operations of a business enterprise. Unilever stakeholders can be classified into two different categories which are internal and external. Here, internal stakeholders of the company include managers, employees, and owners(Tiwana, Konsynski Venkatraman 2013). On the other hand, customers, shareholders, suppliers, government and people living in society are considered as external stakeholders of Unilever. The company emphasizes on satisfying the objectives of both external and internal stakeholders in the best possible manner. The purpose of internal stakeholders is that the company offer adequate growth and development opportunities to them. In addition to this, managers and employees also want that Unilever offers them with better working culture, support from management and learning opportunities. Apart from this, the employees also want that their views and opinions are taken into consideration by the company during the process of decision-making and strategy formulation(Gorla Somers 2014). It is the responsibility of Unilever to ensure that no form of discrimination and biases is carried out among the staff members working at different international units. The result of this is that Unilever can carry out a high degree of satisfaction among all its employees and this also contributes to the long-term sustainability of the brand. The objective of external stakeholders such as supplier is that the brand makes timely payment and at the same time they want to maintain a good and long-term relationship with Unilever. However, the purpose of customers is to get quality products and services at convenient prices. The objective of customers is that Unilever keeps on developing innovative products to maintain their interest in the best possible manner(Galliers Leidner 2014). The people living in society are also considered as a major stakeholder of Unilever, and the objective of these people is to ensure that the operations of the company do not carry out negative impact on the society. The mission of Unilever is to make the world as a sustainable living commonplace. The priority of the company is to create better and healthier future for children. To accomplish its mission and vision, Unilever has aligned with World Food Programme, and it has launched the Together for Child Vitality initiative with an objective to offer nutrition to children living in the poorest country in the world (Unilever 2017). On the other hand, the government wants that Unilever should comply with all the rules and regulations developed for business operations and activities. At the same time, the government wants that Unilever takes care of environment and people living in the society in the best possible manner. Current IS strategy and policies Over the past few decades, technology has emerged as one of the most potential tools which support companies in long-term growth and development. The use of information system assists in carrying out the smooth flow, of all operations and activities(Spierings, Kerr Houghton 2014). Unilever makes use of information system with an objective of obtaining information and report on operations and to ensure that these reports are accessible by all the levels of management. The existing information system of Unilever consists of five major elements which are input, process, output, feedback, and control. The company emphasizes on all these elements to ensure smooth functioning of all aspects linked with management. Unilever has employed operational support system for carrying out its international operations and activities. Here, the input within the information system is carried out by the end user with an objective to produce a valid and accurate report on the companys operations(Grabara, Kolcun Kot 2014). It can be stated that the key benefit of using operational support system is that it generates a report which can be utilized by internal and external stakeholders. Unilever is able to control its international business transactions, production, and communication process with the help of implemented information system. Another benefit of an information system is that it has helped Unilever to eliminate the process of manual record keeping. The objective behind using information system is to provide adequate, valid and reliable information which can support in the decision-making of the company. The selected business enterprise can take more effective and result in oriented decisions with the help of information system(Davies, Dean Ball 2013). Another objective of Unilever behind using information system is to ensure that reliable information, data, and report is available for every layer of management to carry out the smooth flow of all functions and operations. The use of information system also supports the staff members to collect and store information in the best possible manner. It can be expressed that technology and information system have played a crucial role in the development of Unilever from a multi-local supplier to a globally aligned business(Jrvelinen 2013). At present, the company emphasizes on keep on improving its overall competency and capabilities of information systems. The implementation of information system sometimes encourages Unilever to carry out changes for which laws and regulations are still required to be developed(Chang 2016). Thus, carrying out these changes may create legal and ethical issues for the selected business enterprise. The benefits of using information technology are that it supports in enhancing the degree of computer storage, networking, and power. On the other side of this, it can be critically argued that intellectual property and protection of privacy are the two issues which can be faced by the brand concerning the use of information system(Vom Brocke Liang 2014). The main challenges linked with legal laws and ethics are linked with accountability, control system, information obligations, rights and system quality. The protection of personal data of employees working in the organization is another issue which can be faced because of the information systems. The Internet has provided individuals and parties with an alternative to carrying out monitoring of data flowing at various points(Gable, Sedera Chan 2008). In the modern era, privacy protection is still not effective and satisfactory on many websites, and this has emerged as a challenge for businesses such as Unilever. The data presented by the information system is used in the process of decision-making, and thus, poor quality of data can result in heavy business losses. Unilever is required to develop effective strategies and action plans to deal with all the mentioned-above challenges linked with the ethical and legal aspects of the information system. The benefit of this is that it will help the organization to carry out the smooth flow of all operations and business activities. It will also allow the company to manage information flow in the best possible manner. The current information system within Unilever is mentioned and elaborated below as: Indentifying user needs The information system with the selected business enterprise begins with the process wherein need and demand of organization is defined. Here, the emphasis is laid on the principal aim and objective which the business needs to accomplish through the implementation of the information system(West Bogers 2014). In addition to this, the system starts with user request and feasibility analysis is also carried out during this stage. Establishment of user requirements In this stage, Unilever seeks for identifying its requirement and needs with the regards to the information system. In addition to this, the physical characteristics of the system are also defined within this stage. Information system planning Unilever defines the hardware and software characteristics in this stage of developing an information system. Here, the system design is also identified by the selected business enterprise(Zafar 2013). Constructing the system The design of system gets finalized in this stage and testing of the information system is also carried out with the same. Here, the company identifies the key issues and loopholes within the existing systems. System installation When the system successfully runs within the testing stage, the company provides approval for installation of the system within the enterprise. Maintaining and improving the system The Company has also developed the effective system of monitoring the flow of information. Unilever carries out effective monitoring of its information system with an objective to improve its overall efficiency of the system(Kasemsap 2015). However, it can be critically argued that surveillance of system and finding loopholes is not an easy task and the company is required to invest a lot of efforts and resources to carry out the same. Phase out It can be defined as the last process of information system infrastructure of Unilever where the useful information, data, and report are provided to end user. The company also emphasize on the fact that its information system remains integrated with each other and external systems. The key benefit of system integration is that it supports businesses by providing a potential platform to connect internal and external systems in the best possible manner. The process of integration results in carrying out smooth flow and functioning of all subsystems and at the same time ensuring that all subsystem work together as a main system within Unilever(Gable, Sedera Chan 2008). Furthermore, the selected business enterprise has used vertical integration technique for carrying out the integration of all its process and external factors. Here, the systems are integrated by their functionality. The use of vertical integration is also carried out by Unilever with an objective to reduce its overall cost of operations and enhance its process of information flow. In the modern era, the concept of an information system is employed by organizations with an objective to carry out effective analysis of business data. Here, technology is adopted by companies to analyse information and make useful decisions(Fleischmann et al. 2014). However, it can be critically argued that Unilever is facing some issues in its existing information system and the business is required to carry out certain changes in the system to ensure long-term growth and sustainability. The main and most important problem associated with the existing information system within Unilever is that its maintenance cost is very high and this is creating issues for the company(O'Brien Marakas 2006). The organization is now facing difficulties in the maintaining up to date data within its information system. It has been assessed that the marketing department of Unilever is having an additional database and the reports linked with expenses, sales, payments, and revenues are generated manually also. This simply means that there is no difference between the data generated through information system and the data generated at working level of the business enterprise. On the other side of this, it can be critically argued that the existing information system adopted by Unilever requires extra processing. The result of this is that the reports and data generated through information system are considered as less valuable and sometimes of no use(Bhattacharya 2016). Apart from this, the majority of employees working in the company are not making use of the data or reports generated by its existing information system. Furthermore, these systems are considered as cost-effective only when employees or staff members are carrying out the best possible utilization of the information generated through sy stems. It has been identified that the key reason why workers avoid using the reports and data of information system is that the user interface of this system is very complicated(Beringer, Jonas Kock 2013). The staff members usually get irritated while generating information and report from the system. Another challenge which Unilever is facing within its information system is that the system is not competent enough to adapt changes which are carried out by the brand. In the modern era, the competition among businesses in the consumer goods industry has become highly competitive(Nguyen, Newby Macaulay 2015). Nowadays, it is no longer easy for brands to sustain easily in the highly competitive marketplace. At the same time, companies such as Unilever are facing issues regarding retaining the old customers and attracting the new ones(Aremu, Isiaka Suleiman 2015). Here, organizations are required to carry out changes in their business operations, strategies, products and internal management at frequent intervals to remain competitive in the market place. However, it can be critically argued that companies cannot implement changes smoothly in case if their management systems are not competent enough to adapt those changes. The existing information system within Unilever has not been able to provide valid or desired outcomes during the process of change. It has been analysed that the breakdown of information process at frequent intervals is another challenge which the company is presently facing. To make the most effective and best possible utilization of existing information system, it is required by all staff members to report their task and activities on the system on a daily basis(Nickerson, Varshney Muntermann 2013). At the same time, managers must make use of the reports and information generated at regular intervals. Proposed future IS strategy In order to efficiently operate in the market, it is required for Unilever to develop effective information system strategy for its future. All the range of activities carried out by Unilever requires proper information, and its effective management leads to favorable results for the business. Different type of information that is required at operational, strategic and tactical level requires a different type of information through which information need of the business can be satisfied easily(Davies, Dean Ball 2013). This is only possible when the company has developed effective systems through which growth opportunities present in the external environment can be grabbed easily. For the effective development of IS system, it is necessary for the business to plan all the resources effectively(Schwalbe 2015). There is a need to focus on adoption of IT system through which information need of the organization can be satisfied easily. It is recommended to Unilever to hire some professionals that can easily develop advanced IT system for management of information so that it can surely bring favorable results for the business in every possible manner. Firstly it is necessary to ensure what type of information is required to be managed and through this, it is possible to develop the new system for effective management in every possible manner. The current system of Unilever for managing information and another type of resource within the workplace is not at all effective, and due to this reason, it is recommended to the business to implement new models that supports in gaining competitive edge to the business. Moreover, in case if the present system does not support in managing information with the business in the proper manner and due to this basic reason there is a need to develop the new system through which organization can easily manage the most significant information properly and this, in turn, leads to favorable results for the enterprise(Rosemann Vm Brocke 2015). It is recommended to Unilever to rely on IT system where this system can assist in the effective utilization of the business resources in the proper manner and through this information related issues can be tackled in every possible manner. Apart from this, it has been witnessed that information required by Unilever in different areas takes into consideration marketing, finance, production and another form of operations that are most crucial for the business. Therefore, there is need to manage information on all these areas in an effective manner so that organization can easily gain the competitive edge with the help of this. Further, the best way to develop new information system is by delivering proper training to the managers where they can be delivered training for effective utilization of the information that is crucial for the business. This can directly allow business to enhance its productivity regarding utilization of the major information. But it is necessary to ensure well in advance that the information source is authentic so that it can be utilized in most effective manner(Tiwana, Konsynski Venkatraman 2013). Further, it is well-known fact that on the basis of information various decisions have to be taken and it is directly linked with the success of the enterprise. Various options are present with Unilever that can be undertaken by the organization for its overall growth and benefit such as marketing information system, sales information system, etc. which are very crucial for the business(Reich Benbasat 2013). On the other hand, large numbers of information management challenges are faced by the business that involves coordination between different information systems, unclear strategic direction, limited adoption of the present information, internal politics, etc. So, it is recommended to Unilever to take correction actions well in advance so that all these challenges can be tackled easily. Moreover, an information management practices relies on some principles that help in knowing about its success and it undertakes to recognize complexity, providing strong leadership, mitigating risk and choosing the overall project properly. So, these principles have to be considered efficiently so that information can be utilized properly. Apart from this, proper monitoring of the information system is needed as through this it can be ensured whether it is possible to satisfy the need of the business or not. It is a well-known fact that in the adequate amount information is needed within the organization and if effective systems are present for its management then it can surely lead to favorable results for the business in every possible manner, and in turn, long-term performance of the enterprise can be managed with the help of this(Zafar 2013). Conclusion From the above report, it can be concluded that Unilever is one of the leading brands in the consumer goods industry of the world. Furthermore, the business is offering a diversified range of products to maintain the interest of its customer in the best possible manner. The company has different internal and external stakeholders, and it emphasizes on satisfying the objectives of these stakeholders. It can be concluded that the companys objective is to carry out continuous improvement in its business process and operations through information system. Here, the system focuses on gathering and storing useful data which can assist in processes such as decision-making and strategy formulation. It can be inferred that at present process of information system within Unilever is not quite effective and the company is facing various issues regarding the same. For example, the system is extracting the same information which is generated through manual processes. 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